Shipping policy
Alpine Rivers® ships to addresses in the United States and the United Kingdom. Orders are dispatched from our nearest fulfilment point to keep delivery fast.
Where we ship
We currently ship to all 50 US states and to all addresses in the United Kingdom. We are unable to ship to other destinations at this time.
Shipping rates
Shipping is calculated at checkout based on your order total:
- Orders up to $13.99: $4.95
- Orders $14.00 to $27.99: $9.90
- Orders $28.00 to $49.99: $14.85
- Orders $50.00 and over: free
Processing and delivery
- Order processing: 1 to 2 business days from order placement
- US delivery: 5 to 9 business days after dispatch
- UK delivery: 2 to 5 business days after dispatch
- A tracking number is emailed to you when your order ships
Packaging
Orders ship in plain, unbranded packaging for security in transit. The exterior never identifies what is inside.
Address accuracy
Please double-check your shipping address at checkout. We cannot reroute packages once they are in the carrier network.
Order issues
If your order has not arrived 14 business days after dispatch, contact us at info@alpine-rivers.com. We will investigate with the carrier and resolve the issue at no cost to you.