Shipping & Delivery

Alpine Rivers® ships to addresses in the United States and Great Britain. Orders are dispatched from our nearest fulfilment point to keep delivery fast.

Where we ship

We ship across the United States, including Hawaii and Alaska, and throughout Great Britain. We do not currently ship to Utah. A small number of other locations may be unavailable at checkout, and we are working on adding more destinations over time.

Shipping rates

Shipping is calculated at checkout, once you have entered your delivery address and before you pay. It is based on your order total.

United States (except Hawaii and Alaska)

  • Orders up to $13.99: $7.95
  • Orders $14.00 to $27.99: $9.90
  • Orders $28.00 to $49.99: $14.85
  • Orders $50.00 and over: free

Hawaii and Alaska

Shipping to Hawaii and Alaska costs more, so these two states have their own rates, and free shipping does not apply.

  • Orders up to $27.99: $15.45
  • Orders $28.00 to $41.99: $20.05
  • Orders $42.00 to $56.99: $24.15
  • Orders $57.00 to $71.99: $28.15
  • Orders $72.00 to $86.99: $34.55
  • Orders $87.00 and over: $40.95

Great Britain

Prices and shipping are shown in pounds sterling.

  • Orders up to £10.49: £5.95
  • Orders £10.50 to £20.99: £7.45
  • Orders £21.00 to £39.99: £10.95
  • Orders £40.00 and over: free

Processing and delivery

  • Order processing: 1 to 2 business days from order placement
  • US delivery: 5 to 9 business days after dispatch
  • UK delivery: 2 to 5 business days after dispatch
  • A tracking number is emailed to you when your order ships

Packaging

Orders ship in plain, unbranded packaging for security in transit. The exterior never identifies what is inside.

Address accuracy

Please double-check your shipping address at checkout. We cannot reroute packages once they are in the carrier network. Orders returned to us as undeliverable can be reshipped at the customer's expense, or refunded minus the original shipping cost if reshipping is declined.

Order issues

If your order has not arrived 14 business days after dispatch, contact us through the Contact page or at info@alpine-rivers.com. We will investigate with the carrier and resolve the issue at no cost to you.